ITIL ® - Foundation Training and Certification course

Course Overview

ITIL is globally recognized worldwide as best practice IT management service. The demands of high quality IT services has increased tremendously over the time in both commercial and non-proprietary organizations, thus, IT Infrastructure Library (ITIL) being the best practice IT service management, used by many organizations globally.

ITIL training and certification course has become pertinent these days as the business have become more dependent on IT to meet their business requirements. ITIL Foundation Training covers ITIL basics and terminology which is a pre-requisite to all other ITIL high end qualifications.

ITIL Foundation training and certification is the entry level ITIL certification course which equips a professional with basic aspects, concepts and terminologies of ITIL that are used in the ITIL Service Lifecycle. ITIL Foundation training includes the linkages between Lifecycle stages.


The ITIL Foundation certification is open to all the individuals who may have an interest in the subject.
No credit or certification prerequisite is required to register for ITIL Foundation training and certification

Who should participate?

The target groups of the ITIL Foundation training are:

Individuals those who require basic knowledge and understanding of ITIL framework
IT professionals those who work in organizations that has adopted ITIL and require contributions in their ongoing service improvement procedures.

ITIL Foundation Training course prepares you for:

ITIL Foundation- EX0-101

Exam Details

Number of questions: 40
Pass mark: 65% (26 or more of the 40 questions answered correctly)
Open book: no
Electronic devices permitted: no
Level of qualification: Foundation


The ITIL Foundation training equips the candidates to gain knowledge of ITIL concepts.
ITIL Foundation training course increases their confidence and validates one’s skills of being an expert in a particular job role.
Learning from the experienced and leading experts, the participants are exposed to the real-life techniques.
It ensures one’s success in clearing the certification examination, which further allows them to progress professionally. Additionally, ITIL Foundation certification being the basic certification of ITIL makes the base for future high end certifications.

ITIL® is a Registered Trade Marks of AXELOS Limited.

This will be shown to users with no Flash or Javascript.